![]() Shortening the name eg : ~$cdefg Hijklmn Emergency Program Participant Updated March 22 2016.docx did allow the upload to work Of note, there is an archive directory within this folder, which has a copy of the ~$cdefg Hijklmn Emergency Information Program Participant Updated March 22 2016.docx file in it and it DID upload correctly for the dir path length is ok. It's not practical to delete them from the file server. This happened with other files of the same type ~$ (word lock files). These are the actual word documents which did upload correctly, no record of the ~$ file failing. Tue Aug 09 22:12:08 2016 0 10.10.100.50 89006 /share/CACHEDEV2_DATA/backup/HAHLV1/Company_20 16 50_(Full)/Client_Information/AAEmergency_Information_Program_Participants/Abcdefg_Hijklmn_-_Emergency_Information_Program_Participant/Abcdefg_Hijklmn_Emergency_Information_Program_Participant_Updated_March_22_2016.docx b _ i r svcBackup ftp 0 * c Tue Aug 09 22:11:52 2016 0 10.10.100.50 89006 /share/CACHEDEV2_DATA/backup/HAHLV1/Company_20 16 50_(Full)/Client_Information/AAEmergency_Information_Program_Participants/Abcdefg_Hijklmn_-_Emergency_Information_Program_Participant/Abcdefg_Hijklmn_Emergency_Information_Program_Participant_Updated_March_22_2016.docx b _ d r svcBackup ftp 0 * c Logs from FTP server (followed these instructions ) Response: 150 Opening BINARY mode data connection for MLSDĬommand: STOR ~$cdefg Hijklmn Emergency Information Program Participant Updated March 22 2016.docx Status: Retrieving directory listing of "/backup/HAHLV1/Company 20 16 50 (Full)/Client Information/AAEmergency Information Program Participants/Abcdefg Hijklmn - Emergency Information Program Participant". Status: Starting upload of F:\Shares\Company\Client Information\AAEmergency Information Program Participants\Abcdefg Hijklmn - Emergency Information Program Participant\~$cdefg Hijklmn Emergency Information Program Participant Updated March 22 2016.docx Status: Connection established, waiting for welcome message. When the backup gets to this file it fails (information is sanitized but file lengths are still the same)į:\Shares\Company\Client Information\AAEmergency Information Program Participants\Abcdefg Hijklmn - Emergency Information Program Participant\~$cdefg Hijklmn Emergency Information Program Participant Updated March 22 2016.docxįilezilla Status for the error: (also fails in Cobian Backup) ![]() ![]() The FTP share is on a DataVol2 created specifically for the purpose of holding the backups. I've also replicated the problem using Filezilla so I'm sure the issue is on the QNAP FTP server side. The backup software (Cobian Backup) is doing an FTP up to the QNAP (TVS-871 / QTS 4.2.1). I'm getting an error when uploading some files via FTP as part of my backup. Once you share the folder, the support executive can analyse your data and try to fix the issue.TLDR files which have a ~$ at the start of the filename and the filename is more than 82 characters long will not upload. Create a new folder with the name of your company.Įnsure that the data is in a compressed format (zip/rar).Use Passive FTP (for firewall and DSL modern capability, Use HTTP 1.1, Use HTTP 1.1 through proxy connections, Use HTTP2. Internet Explore > click Settings > Internet Options > click the Advanced tab > ensure that the following checkboxes are ticked: Note: If the FTP site not opening, then you need follow the settings mentioned below. ![]() Click View > Open FTP site in File Explorer.Case ID is mentioned in the e-mail that you would have received from the Tally support team Note: Your User name is your Case ID and not the Tally Ticket No. Enter the User name and Password that were e-mailed to your Tally.NET ID.Open the FTP site on Internet Explorer.Before that, it is important to note that FTP site opens only on Internet Explorer. To share your Company data through the FTP site, follow the steps given below. Generally, if the size of your Company data is more than 6 Mb, then you need to share it through the FTP site. You may need to share your Company data to Tally support executives for a resolution or other purposes. PDF Share Company Data with Tally Solutions Support Team Through FTP Site
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